Terms & Conditions
Welcome to Paveels.com!
We encourage you to read our Terms and Conditions before making any purchase on our website. Please take a few minutes to familiarize yourself with our policies.
General Terms
We may periodically update our Terms and Conditions. Your continued use of our website after any such changes constitutes your agreement to follow and be bound by the updated terms. We also reserve the right to modify, move, or delete parts of the website, or add new content. If you do not agree with our Terms and Conditions, we advise you to stop using our website immediately.
Privacy Policy
Please review our Privacy Policy, which forms part of our Terms and Conditions.
Registration
By registering on our website, you will be able to check out faster every time you make a purchase. You can manage your profile, change your address, track current orders, and view your purchase history. Your personal information will be kept confidential. To create an account, simply click on the ‘Sign In’ button, complete the form, and save your details.
Products
All of our products are original, new, and in mint condition, unless otherwise specified. We do not sell used, counterfeit, or black-market products.
Orders
We reserve the right to accept or reject your order for any reason, including, but not limited to, product unavailability, pricing errors, incorrect product information, or payment validation issues. Additionally, if unusual order activity is detected (such as suspected resale or unauthorized purchases), we reserve the right to cancel the order. If this occurs, we will promptly refund your payment.
Payment
Payments must be made within 24 hours after checkout. Payment can be made via manual bank transfer, card payment, or e-wallet. If you choose bank transfer, please submit your payment confirmation within the specified time. If payment confirmation is not received within this period, your order will automatically be canceled. You may reorder, but we cannot guarantee product availability.
Gift Orders
If your order is a gift, we will include your name and contact number as the sender. Make sure to write the recipient’s details clearly so they can acknowledge the product upon delivery. If you want gift wrapping, please add the gift wrap option to your cart. If you wish to add a card, please also add a gift card to your cart and include a message in the buyer’s notes. Without these options, we will package your order with standard packaging.
Incorrect Items Received
If you receive incorrect items, please provide a video of unboxing the package and a photo of the items with the original packaging for our investigation. Claims must be made within 2 (two) days from the date of receiving the items. If you cannot provide the required documentation or if the claim is submitted beyond the mentioned time frame, we reserve the right to deny your claim.
Delivery
Orders are processed and shipped every Monday through Friday, excluding public holidays. No deliveries will be made on weekends. Orders will be processed within a maximum of 2 working days after payment confirmation. We appreciate your understanding.
Shipping Insurance
We strongly recommend selecting shipping with insurance during checkout to protect your order from delivery risks. Shipping insurance is provided by the third-party delivery service. If you choose not to add insurance, any issues during delivery (e.g., loss, damage, or incomplete delivery) will be at your own risk.
Point System
Enjoy the benefit of earning points for every purchase you make. For every IDR 10,000 spent, you will earn 1 point. Each point is worth IDR 100 and can be redeemed for your next purchase once your account reaches a minimum of 100 points.
Exchange Policy
Please review our Exchange Policy, which forms part of our Terms and Conditions.
Intellectual Property Rights
All content on this website, including but not limited to graphics, logos, images, data, and videos, is owned by Paveels.com or its licensors. You are prohibited from using any content from this website for any purpose without the express written consent of Paveels.com or its licensors. Reproduction, copying, or other unauthorized use of content is prohibited.
Commercial Use
Our website and its content are for personal use only. You may not reproduce, copy, display, publish, create derivative works, or sell any content or products from our website. You are also prohibited from using our content for advertising or commercial purposes on other websites.
Website Links
Our website may contain links to third-party websites that are not under our control. These links are provided for your convenience, and we do not control or endorse the content of these external sites. Visiting these external sites via links from our website is entirely at your own risk.
Agreement
By using our website, you agree to be fully responsible for your activity. If we detect any prohibited activity or violations of our Terms and Conditions, we may restrict your access to our website, either temporarily or permanently. If you violate these Terms and Conditions, we will be entitled to exercise our rights in any other situation. We are not responsible for losses not caused by our fault or indirect losses caused by shipping companies or force majeure events.