ABOUT PAVEELS

Paveels was founded in 2011 based in Jakarta with a vision to deliver a wide selection of high quality baby and maternity products.

Paveels.com offer quality and safety in each products we carry. Our mission is to fulfill the needs of parents and children.

Currently, Paveels.com does not have a retail store. We focus on selling online through our own website and marketplace recently.

ACCOUNT

Yes. It is more convenient to have an account as you do not have to enter your personal details for every order. You will also be entitled into Membership program to earn points that can be used as discount for next order.

You can be sure that all of products Paveels.com carry are original and the best in its category.

There are for tiers to this Membership - Member, VIP and VVIP level. You are entitled to earn points as a discount on your next purchases depending on your tier.

ORDER

Yes. You will receive an Order Confirmation to your email, or you can simply 'Login' and click 'My Orders' to view your current and past orders. However we do not present invoice in the shipment as we try our best to reduce waste.

At Paveels.com homepage, you will find the 'Search' box. Just type the keyword you want to search.

Rest assured all items displayed on Paveels.com are in stock, unless specified if its a pre-order.

There is no minimum purchase amount, just buy whatever you need.

We strictly do not accept refund once order has been made. However exchange may be allowed due to factory defect. Sale or promotional items are not exchangeable either. Please refer to 'Exchange Policy' guideline.

Please understand if you made the purchase and product does not match your expectation, it is at your own risk. Please read the descriptions before you order.

Paveels.com will process your order from Monday to Friday 09.00 – 17.00 WIB and Saturday 09.00 - 14.00 WIB. When you place an order on Sunday and Public/National Holiday, it will be processed the next working day.

PAYMENT

We currently accept payment through third-party payment gateway; credit card, virtual account, e-wallet are acceptable.

Currently Paveels.com do not have this service. You must make full payment before your order delivered.

By making payment throught our third-party payment gateway, your order automatically processed after successful payment.

SHIPPING

Paveels.com currently work with logistic companies such as AnterAja, JNE and SiCepat for our domestic shipments, and DHL for international shipments.

We currently ship to all area in Indonesia and international soon.

Please refer to each logistic company for rates and delivery times.