We are committed to provide you the best, high quality, and genuine products. We guarantee all the images reflect to real products, no edit have been made except for background or combination. If you made the purchase and product does not match your expectation, it is at your own risk.
We only accept exchange of product in defective conditions, except electronic products and soft toys. Exchange due to damage of product can be done no longer than 3 days after goods have arrived at your place. Product must be returned in the same condition you received it, in the original box and/or packaging and is completed with receipt. We reserve the right to refuse an exchange if the product is not in its original condition. Exchange only accepted 1 (one) time only once approved and next claim (if any) will not be accepted for whatever the reason. Exchange based on product availability and all delivery expense to exchange the product is at the purchaser.
However, all products purchased that is not intended for personal use, are excluded from warranty. Any suspicious unusual order activity that detected will also be banned from exchange.